To handle any matters at the Bürgerbüro, you need an appointment. You can book this appointment through the official website or at the information desk at the city hall.
For foreign residents, registration is essential. Without it, services cannot be accessed. When registering, you must present a Wohnungsgeberbescheinigung (landlord confirmation). This registration certificate, or Meldebescheinigung, is required for all services provided by the immigration office.
If you need a police clearance certificate (Führungszeugnis) for a job or other purposes, you must apply for it specifically. Note that this document is only valid for six months.
Once you’re registered, your information will be shared with other relevant offices (such as the tax office, school administration, social services, etc.), and they will contact you if they need further details.
All identity documents from non-EU countries must be in English or provided with an officially certified German translation.
For any questions, you can reach out via email at buergerbuero@juelich.de.
